China’s citizen hotline plays a crucial role in facilitating efficient communication between citizens, businesses, and the government, offering streamlined and specialized support services. Public satisfaction is on the rise, with the hotline scoring 86.45 this year. Check out the infographic to see how it is reshaping urban governance across the country.
<img src='https://news.cgtn.com/news/2024-12-10/Citizen-hotline-Reshaping-urban-governance-in-China-1zdMWuTx47m/img/6f7eb92d78d2478a9224a64f08d65d94/6f7eb92d78d2478a9224a64f08d65d94.png' alt=''
